FAQ's

How do I order a Logo Design online?

To place order online you just need to fill up a short and simple form with your requirement details. Then enter your payment details and make electronic payment. Your order will be placed instantly. After that, within scheduled delivery date, you will receive Logo Design concepts via email. For continued communication, online free media like email, instant messenger (chat) and even Skype conversations are excellent in quality. If required, we can have telephonic conversation as well. Final deliverable will be sent to you online. Click here for more detailed information on the Logo Design process.

How much will it cost me to get a Logo Designed from you?

Although we have several packages, most of our clients like our Best Seller package which comes for just INR 5,999/-. This is made possible by our team of extremely talented and professional in-house Logo Designers who can handle any sort of project with confidence and flair. Click here to find the cost of all our Logo Designs.

Do I have to pay up any other hidden charges for my Logo Design?

With our Logo Design package, you would buy yourself a Logo Design you will love, with no hidden charges whatsoever. The total you pay is just the mentioned price for corresponding package and nothing more than that. Moreover, we offer 100% risk-free money back guarantee, so you have nothing to lose when you place an order with us.

What are the risks involved in ordering my Logo Design with you? Will my company and credit card information be safe?

Ordering your Logo Design with us is 100% risk-free.

When you order your Logo Design with us, the company information we need from you to create a profile for the design process, is kept strictly confidential. We never share it with anyone under any circumstances. We do our billing through PayPal, that use highly secure 128 bit SSL encryption technology.

Will I be updated on the Logo Design process?

Once the designing process starts with your requirements, we fulfill all your requirements in that process. After starting this process and no other process will done. If you want to update this process, you need to close this order and have to raise new order.

How soon will I receive my Logo Design?

You will get the logo as per schedule time promised by us. At certain point time will get extended when any changes updated by you, as we have to work on that changes and will get the order deliver as per your requirements.

How many Logo Design revisions will you make?

Limited revisions and support will be available from our end.

What if I do not like the Logo Design I get?

We will design the logo as per you requirements and will deliver it. If you do not like the logo after delivering it and that mistake will based on your requirements. So while ordering the logo kindly give proper requirements and get the logo deliver. We do 6 concepts as per your requirements, select one from that concepts.

What if I come up with my own ideas for a Logo Design?

Yes we appreciate your ideas, we will design 2 logos based on your Ideas and remaining 4 concepts will be designed according to our ideas.

Can I get my old Logo Design modified?

Yes we will do it.

What are the formats in which I can receive my Logo Design?

We will provide all this format CDR, EPS, SVG, PNG, PDF, JPEG.

What about the copyright of my Logo Design?

There will be no copy right issues from our side while delivering the logo design. Trade Mark of the logo has to registered with in 6 months of the logo delivered from our side and we are not responsible for the copyright issues if the trade mark registration will not done with in 6 months.

What sort of support can I expect from 'Logo Design Team' once the Logo Design process is complete?

Are your Websites Custom? Do you use templates?

Yes, everything we build is 100% Custom made with limited revisions to the design. We are custom starting from the design all the way to your administration area to manage the website yourself.

Your prices are good Do you outsource your work?

No, sorry we don’t do outsource.

Custom website great! But, Do you hold me hostage forever?

Absolutely NOT!!! The great thing about our company is that you are hiring us to build your website. Once complete you have total ownership of everything. You are not held hostage by us because everything we code is 100% open source which means we do not encrypt any of our code. This allows any other developer to take over your website just in case we don’t work out later on… Which won’t happen

What if I need HELP, Do you offer support?

Yes, we offer support you will be able to change modify or add anything to your website yourself thru the administration panel. But most important you will have access to our developers for any questions you might need. We use the same style of support as corporate system.You don’t need any knowledge on coding and you know we are just a phone call way.

Custom, So you don't do WordPress?

Yes , we will gladly build their site using WordPress this is not a problem at all to us.

What about hosting, Do I have to host my website with you?

No, we do provide hosting for our customers but you have to pay the charge for your own hosting.

How much does a website cost? How much for a website?

We love this question.. This is by far most interesting question for us . Unlike other companies we do not need treat you differently if you have more money or make more money than others. We treat every customers the same regardless . This is the reason why we are the only company at our level that shows prices for a lot of most common web design. We have nothing to hide as we know our prices are fair and affordable when comparing , with that being said the best way to see how much your website will cost is to talk to us. Please check our prices by Click here or get a custom quote on your project here.

Do you do graphics design and Can you make me a logo?

100% Yes! As mention above, everything we do have limited revisions until you are 100% happy with the design. This is also true for our graphics department. We do logo design,as we help you build your brand.

SEO Are your websites SEO friendly?

100% Yes! Remember we are Google Partners! it’s our obligation to you as a customer to make sure your website is visible online. So, for that reason we help you by building the website 100% SEO friendly and we use best practice on web design as requested by our partner GOOGLE.

Marketing Can you help me with Online Marketing?

100% Yes! We don’t just build your the website for you. We do much more than building the website. Our main goal is to help you succeed online. We are in for the long haul, our team is committed to your success and we offer many online marking packages in, SEO. Please check our prices by Click here

Awesome, Now tell me what makes your company different?

We are a reliable company, we have been in business for over years for a reason. Our websites are 100% custom build, with limited revisions. We offer support! Our web developers have been certified by Google way above average. But most important we are not here just to build your website. We want a long time relationship that you can count on. We are here today and here tomorrow. Our main goal is for your business to succeed online, because your success is our success. We are different because we care about your business goal and we are committed to achieve that goal not matter what it takes! You can count or our team to be there for you ALWAYS!

I am totally new to this "website thing". How does the whole process work?

NO problem, we are here to help you. Talk to our experts, will arrange a meeting and close the order.

How long has Eternity been building websites?

Eternity was founded years ago, by Tulasi Ganesh (Founder). You can learn more on our about page.
Please check our prices by Click here

How much does a website cost?

The cost of a website can vary depending on various factors, just like the cost of a Mobiles (Based on Specifications) may vary. Though our website projects generally start in the INR 9,999/- range for basic business sites and range upward depending on your unique needs.

How does the payment process work?

The project starts with a 50% deposit and balance will be paid while order getting delivered.

What kind of businesses do you work with?

We work with a broad range of company types [small start-ups, large corporations, nonprofits, B2B, B2C and more] across many business industries [technology, food, apparel, health + beauty, camps, travel, finance, arts, fair trade, and more.]

Over the years, we’ve helped businesses improve customer service, market their products, and attract customers. Functionality requests range from basic to advanced. Our team takes the time to get to know your industry, organization, and competitors to ensure your site supports all of your goals.

How long does it take to build a website?

Our standard websites take approximately 10 days to create. Our E-commerce (online store) websites take approximately 20 days to create. This time will vary from project to project.

Who will I work with during the project?

We are with crew of 3. Who that will be depends on your project needs and what stage of the process you are in during the project. The Founder, Ganesh also stays involved from start to finish.

What platform do you build your websites on?

We build all of our websites on the open-source Content Management System (CMS) platform Wordpress.

Do you work with other platforms like Wordpress, Joomla, Drupal?

Yes we work with Wordpress Platform.

Can you help me update my existing website that another web firm built?

No. We only support websites that we have fully built. We have this policy so that we can 100% stand behind everything that we craft. There are issues of liability of multiple programmers touching the same code over time.

Can you help me write content for my website?

Content has to be provided from client’s side.

Can you help me source photos for my website?

Yes. We will help you source stock photos from sites such as www.bigstock.com.

Do I own my website?

YES! Everything that we build will be 100% owned by you. Most of our clients stay with us for the life of the website. Our team is just irresistible that way. But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.

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